What To Expect During Your In-Home Shutter Consultation

Nate Gromen

As you start the window treatment buying process, some companies, like Sunburst, start out with an in-home consultation. By taking products to you, we can demonstate how different window treatments would work in your room. This conversation makes it easier to envision your options and helps you feel satisfied with the end result.

But what happens during an in-home consultation? And how can meeting a representative in your home enable you to better choose the perfect window treatment? Even though every in-home consultation is individualized, there are a few constants that you should experience.

Stepping Through A Typical In-Home Shutters Consultation

People looking at samples of window treatments. 

Start by arranging an appointment by calling your local representative. If you already know what window covering you want, like our Polywood® plantation shutter, then we will make sure to bring you some options related to your preferred treatment. We will also show additional treatments, so you can feel confident that your choice matches your ideas.

During the actual appointment, we’ll sit down and figure out what you need in a window treatment. We’ll spefically ask about your lighting, privacy, and energy efficiency preferences, and we’ll pay special attention to hard-to-reach or specialty-shaped windows. Your rep will also want to know how the room is used and what aesthetic you want to accomplish. We want to fulfill your final vision, so the more you tell us about your needs, the better.

We might show you many different window treatments until we uncover the perfect window treatment for your needs. Most people should explore a few different ideas, like comparing Polywood with our real-wood Ovation® shutters or finding the best stain to match your color scheme. We’ll also find all the options available for the covering, like available colors, louver sizes, or hidden tilt-rods.

Once a decision is made, we’ll take percise measurements of your windows. We generally measure the windows in every room in your home—even if you only plan to fit treatments for some of your windows. We perform this service because a lot of our clients want to be able to order additional products with just a phone call. At the end of the appointment, we will walk you through a detailed, written quote, so there are no phantom numbers on your invoice.

Alt text: Sunburst Shutters van at customer's home. 

Red Flags For A Subpar In-Home Shutter Consultation

While we are sure that Sunburst will give you an easy and enjoyable in-home consultation, there are some actions you should never see from any window treatment company. It should go without saying, the quality of your sales representative reflects the quality of the product.

Above all else, your consultant should be careful and professional. He or she should show up as scheduled, clean and presentable, and offer to prevent floor scuffs with shoe booties. Your representative should always bring product and company literature and pricing information.

When discussing pricing, you should always get a complete written quote. Don’t accept a large pricing range, scribbled on a product brochure or the back of a business card. And always reject a quote without window measurement. You want to know how much the final bill will cost you. Finally, look up references and online reviews as you get ready to order.

You Can Count On A Productive In-Home Consultation With Sunburst

At Sunburst, we pride ourselves on matching your windows with the best window treatment. Our salespeople strive to be courteous, professional, and knowledgeable. And we’ll never allow any price or craftmanship surprises later on. Just call at 440-561-6787 to arrange your in-home consultation.